Due to the time-sensitive, labor-based, and emergency nature of our services, Just Call ME Transfer Services LLC does not offer refunds once a transport service has been rendered.
However, we understand that circumstances can change. In accordance with Pennsylvania law and fair business practices:
Cancellations made more than 2 hours prior to the scheduled transport may be eligible for a partial refund, less any administrative or mobilization fees already incurred.
Cancellations made less than 2 hours in advance, or after a vehicle has been dispatched, are non-refundable due to the commitment of personnel and resources.
If an error occurs on our part (e.g., incorrect pickup location, dispatch error), we will work to resolve the issue promptly and fairly, including offering a partial refund or service credit at our discretion.
To request a cancellation or dispute a charge, please contact us in writing at:
📧 Mark@JustCallMeTransferservice.com
📞 (610) 848-8272
Refund requests will be reviewed within 5–7 business days, and any approved refunds will be issued via the original payment method.
